Process Improvement and Resilient Flooring Specialist
Lynn graduated cum laude with a BA in Chemistry from The College of the Holy Cross. Subsequently, she began her career at Armstrong World Industries and recently retired from there after 38 years of service. During that time, she held a variety of roles, ranging from technical to marketing. She also achieved certification as a Six Sigma Black Belt, holds three patents and was the recipient of two Armstrong Innovation Awards.
Her technically focused roles included Senior Manager of New Product Development Technology, Operations Development Chemist, Technical Project Manager and a number of research positions in both exploratory and applied product development, focused on resilient flooring and suspended ceilings. As Senior Manager of NPD Technology, her team developed and launched over 80 new products into multiple market channels.
Lynn spent many years on the marketing side of the business, holding positions in Market Research, Marketing and Product Management. During this time, she was a key member of the team that commissioned and executed the market research that resulted in the launch of one of Armstrong Flooring’s most significant family of products – ToughGuard vinyl sheet flooring. In addition, she led the team that developed, and substantiated with data, the marketing claims for these products, based on the customer needs for durability identified in the market research.
Lynn’s skillset as a data-driven, fact-based problem solver has served her well in her many roles throughout her career. She has a strong background in process development and process improvement which she honed during her years as a Black Belt in Armstrong’s Flooring and Corporate Process Improvement teams.